Moxy London Excel

How helpful and resourceful the staff was to assist us. They were willing to sort out whatever they could. The beds were comfortable, sofa-bed slightly squeaky but we can live with that. Shower was as good as it gets in London (don't expect high pressure but you will still get a good shower). The room was lovely as were the facilities. I do want to point out to the traveller seeing this that the Royal Albert on the DLR is the closest train and if you want to get to a shopping center then changing to the Jubilee at Canning Town and head to Westfield at Stratford. Heading into central? Take the DLR to Custom House and swap over to the Elizabeth line it will take you all the way into town!

Overall a great experience. Great location, easy to get around London. The tube is only a five minute walk away. And is located right next to the Royal Docks. Breakfast was good, lots to choose from. And the bar is open 24/7 which is a nice touch. Rooms were nice and clean. The only downside was we didn’t sleep well. We didn’t go to bed until after 1am, but the sound of music from downstairs continued long after that. Even though we seemed to be the last to leave the bar area? The mattress and pillows were quite uncomfortable, I woke up with a stiff neck. We also woke up sweating more than once. We could open the windows, but that also increased the noise levels. That said, we would still return and recommend to others.

We love the staff, every time we come everyone is so sweet and when we mentioned being cold we got a small heater to take up to remedy the situation. Also very glad oatmilk was an option at the bat for coffee.

I was visiting an event at the Excel, therefore the location was great, although it is close to airport, there was no noise in the room. The bed was comfortable and breakfast was nice, it si also good you can grab a quick bite at the reception area. The lobby has large tables w power connections, also a pool table

The hotel was really nice with cool, urban ja youthful twist. Our room was super spacious and clean. The staff even gave us a bigger one with a shower chair and support handles when they saw I arrived with my wheelchair (I'm not sure if this was the particular reason to do so, but I had no complain) and it was the highlight of my vacation. As a disabled person showering can be a problem in new enviroment but not at Moxy. The was also was lovely and made sleeping super comfortable. We'll be coming back over and over again.